Privacy Policy

Effective Date: 23/3/2024
Last Updated: 03/1/2026

1. Introduction

Wirelock Hardware Co., Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. As a manufacturer and solution provider of hanging, fixing, and support systems serving clients worldwide, we apply the same care to data protection as we do to product quality and safety.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.

By using our website, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, such as:

Name
Email address
Phone number
Company name
Project details or inquiries

This typically occurs when you:

Submit contact forms
Request quotes or technical support
Subscribe to newsletters
Communicate with us by email or phone

b) Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device type
Pages visited
Time and date of visits
Referring URLs

This data helps improve website performance and user experience.

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide support
Process requests or quotations
Improve our website and services
Send updates or marketing communications (if you opt in)
Maintain website security and prevent fraud
Comply with legal obligations

4. Legal Basis for Processing (if applicable)

Depending on your location, we process personal data based on:

Your consent
Contractual necessity
Legal compliance
Legitimate business interests

5. Cookies & Tracking

We use cookies and similar technologies to:

Ensure website functionality
Analyze site usage
Remember preferences

You can manage cookies via your browser settings. For more details, see our Cookie Policy.

6. Data Sharing

We do not sell personal data.

We may share data with:

Trusted service providers (hosting, analytics, email tools)
Legal authorities when required by law
Business partners for project execution (if necessary)

All partners are expected to protect your data.

7. Data Retention

We retain personal data only as long as necessary to:

Fulfill the purpose it was collected for
Meet legal and accounting requirements
Resolve disputes and enforce agreements

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no internet transmission is 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Withdraw consent
Request data portability

To exercise these rights, contact us.

10. International Data Transfers

As a global business, your data may be processed in countries outside your own. We take steps to ensure appropriate safeguards are in place.

11. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies separately.

12. Children’s Privacy

Our website and services are not directed at children under 13 (or applicable local age). We do not knowingly collect children’s data.

13. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

14. Contact Us

If you have questions about this Privacy Policy or your data:

Email: sales@wirelocksys.com
Company: Wirelock Hardware Co., Ltd
Address: Building 1, Enterprise Headquarters and R&D Center, No. 15, West Industrial Road, Dongguan City, Guangdong Province, 523000, China