Term of use

Effective Date: 23/3/2024
Last Updated:  03/1/2026

1. Introduction

Welcome to Wirelock Hardware Co., Ltd. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.


2. About Us

Wirelock Hardware Co., Ltd is a manufacturer and solution provider specializing in hanging, fixing, and overhead support systems, serving commercial, architectural, lighting, and MEP applications worldwide.


3. Use of the Website

You agree to use our website only for lawful purposes. You must not:

  • Use the site in any way that violates laws or regulations

  • Attempt unauthorized access to servers or data

  • Interfere with site functionality or security

  • Copy or misuse content without permission

We reserve the right to restrict or terminate access for misuse.


4. Intellectual Property

All website content—including text, images, graphics, product descriptions, designs, and logos—is owned by or licensed to Wirelock Hardware Co., Ltd and protected by intellectual property laws.

You may not reproduce, distribute, or reuse content without prior written consent.


5. Product Information

We strive to ensure product information is accurate and up to date. However:

  • Specifications may change without notice

  • Images may be illustrative

  • Custom and OEM solutions may vary by project

We do not guarantee that all product descriptions are error-free.


6. Orders & Custom Solutions

For OEM and custom-engineered products:

  • Final specifications must be confirmed in writing

  • Production begins after approval

  • Lead times may vary based on complexity and volume

Project-specific terms may apply separately.


7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential damages

  • We are not responsible for losses caused by improper installation or misuse

  • Users must follow recommended installation and safety guidelines

Our hardware is engineered for safety, but correct application and installation remain the customer’s responsibility.


8. Warranties

Where applicable, products may be covered by limited warranties against manufacturing defects. Warranty terms:

  • Do not cover misuse, improper installation, or modification

  • Require proof of purchase

  • May vary by product line or region

Contact us for warranty support.


9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for:

  • Their content

  • Privacy practices

  • Security policies

Accessing third-party sites is at your own risk.


10. Privacy & Cookies

Use of our website is also governed by our:

  • Privacy Policy

  • Cookie Policy

These explain how we collect and use data.


11. Changes to Terms

We may update these Terms at any time. Updated versions will appear on this page with a revised date. Continued use of the site indicates acceptance.


12. Governing Law

These Terms are governed by the laws of [Insert Country/Region]. Any disputes shall be handled by the courts of that jurisdiction.


13. Contact Information

For questions regarding these Terms:

Email: sales@wirelocksys.com
Company: Wirelock Hardware Co., Ltd
Address: Building 1, Enterprise Headquarters and R&D Center, No. 15, West Industrial Road, Dongguan City, Guangdong Province, 523000, China